Financial Policy

You are our priority. Our intent is always to treat you with our full attention and utmost care. To that end,
we have policies that allow us to give our all while you are in our care. Every effort will be made to
accommodate patients who arrive more than 15 minutes late, however, to maintain the flow of patients on
time for their appointment, you may need to wait in the waiting room for an extended period or be
rescheduled for another date/time.

Consultations:

• Consultation fees are non-refundable and will be collected when the appointment is scheduled.

• The consultation can be rescheduled once and still have the fee apply toward the procedure of
  interest.

• However, cancellation or rescheduling within 2 business days of your appointment will result in
  loss of that fee.

• The consultation fee will apply to any surgery deposit or in-office treatment deposit placed at the
  time of the consultation.

Nonsurgical Procedures:

• A 50% deposit will be taken at the time of scheduling to secure your appointment.

• Cancellations or rescheduling within 2 business days of your procedure(s) will result in loss of
  your deposit or debit of a treatment of a prepaid package.

• A credit card will be held on file for all injectable appointments. A $50 fee will be charged if the
  appointment is not cancelled or rescheduled within two business days.

• All packages and deposits expire in one year and are nontransferable.

• Cancellation of a package. A refund may only be given in the event of a medical condition that
  prohibits treatment; written verification from a physician is required. The refund is subject to a
  3% processing fee if the original form of payment was by credit card.

• A timed procedure, such as hydrafacial, will not be extended due to tardiness.

Surgical Procedures:

• All surgeries require a 20% non-refundable deposit. Surgical scheduling requires careful
  planning and coordination between our office, the surgery center, and their operating room staff,
  as well as the anesthesiologist, if applicable. Surgery deposits are not transferable to nonsurgical
  treatments.

• A 10% rescheduling fee will be incurred if the surgery is rescheduled within four weeks of the
  surgery date. Surgery can only be rescheduled one time.

• Payment of surgeon’s fees must be received in full by cash, check or credit card, three weeks
  prior to your surgery date.

• Cancellation of your surgery within two weeks of the scheduled date is too late for us to schedule
  another patient for your reserved time, therefore your payment will not be refunded, nor will it be
  applied to a rescheduled procedure.

• The estimated operating room fees, facility and anesthesia, are paid by you directly to the surgery
  center and anesthesia group and are given as a courtesy. The actual time may vary based on the
  complexity of the case or the time it takes for you to safely emerge from anesthesia. The surgery
  center or anesthesiologist routinely increase their fees.

Thank you for your cooperation and understanding,
Chevy Chase Facial Plastic Surgery